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Context Help

If you get lost inside our web hosting Control Panel, the very first thing you should do is push the Help button, which is present on each and every page. A pop-up window will appear. It includes comprehensive info about all the operations that you can perform on the page in question. Each pop-up menu opens on the very same page so that you can swiftly get back to your work.

Video Tutorials

We have a vast collection of how-to videos describing how to work with our web hosting Control Panel. They're made for those of you who want to see how things are getting done instead of only reading articles. Thus, everyone can quickly become familiar with our Control Panel by simply watching our step-by-step instructional video clips.

F.A.Q.

If you can't discover the answer you searching for, take a glance at our comprehensive FAQ section, which includes questions asked by real people and offers practical solutions. We periodically update our FAQ section with new questions & answers in order to cover all the new additions and innovations related to our web hosting platform.

Ticketing System

If you still can't discover the answer you searching for in the Frequently Asked Questions section either, you can contact our great team of tech support engineers available 24/7/365 and eager to assist you with any problem. Each trouble ticket you send will be responded to in less than sixty minutes (the average trouble ticket response time is about twenty minutes), so you will not have to wait a long time to get an answer to your question.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 97258

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 12.00 AM GMT/UK
05.00 AM - 07.00 PM EST/USA
06.00 PM - 08.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com